FAQs
General
Clean Hands Certified is the first certification and public participation platform focused on complete public handwashing systems—not just individual products.
To earn certification, a facility must provide:
- Touch-Free Soap
- Touch-Free Faucet
- Warm Water
- Hygienic Hand Drying
- Hands-Free Exit
Facilities that meet these standards become part of the Clean Hands Certified network, giving guests confidence that they can wash their hands properly from start to finish.
Next Step: Download the Clean Hands Certified app to explore certified locations, recommend facilities, and help improve public handwashing.
Most public restrooms require unnecessary hand contact or compromise proper handwashing somewhere along the process.
Clean Hands Certified was created to:
- Give the public a voice
- Recognize facilities doing it right
- Help facilities improve
- Connect businesses with local solution providers
- Provide manufacturers with real-world performance intelligence
- Raise the overall standard of public handwashing
For the Public
Simply download the Clean Hands Certified app.
Inside the app you can:
- Recommend facilities
- See certified locations
- Rate your handwashing experience at Clean Hands Certified location (this gives real-time information to facility managers and manufacturers)
- Help businesses understand what guests expect
- Encourage better public handwashing everywhere
Every recommendation helps move the industry forward.
No.
You can recommend:
- Great locations
- Locations that are close
- Locations needing improvement
Every recommendation matters.
Yes! When you recommend a facility, Clean Hands Certified notifies the business and provides information about the certification program, the five certification standards, and available local suppliers that can help them improve.
The public finally has a voice in public handwashing.
For Facilities
Certification demonstrates that your facility provides a complete hygienic handwashing experience.
Benefits include:
- Third-party recognition
- Increased guest confidence
- Listing in the Clean Hands Certified app
- Digital and physical certification materials
- Ongoing public recommendations
- Improved reputation
- Connection with local suppliers when upgrades are needed
Annual certification is: $399 per wash station (faucet).
This includes:
- Certification evaluation
- Listing in the app
- Certification materials
- Public recommendations
- Ongoing participation in the CHC network
The process is simple and can all be done through the app.
- Register your facility.
- Verify your handwashing stations.
- Complete any recommended improvements.
- Become Clean Hands Certified.
- Receive ongoing recognition and public participation through the app.
Not for Clean Hands Certified certification. Based on our real-world testing, we do not consider hand dryers to provide the consistent, hygienic hand-drying experience required for certification.
Facilities are welcome to offer hand dryers as an additional option. However, to earn Clean Hands Certified status, they must also provide a reliable, touch-free, single-use paper towel dispenser that does not require touching a dispensing handle to receive a towel.
This requirement reflects the Clean Hands Certified standard, which is based on real-world public handwashing performance and the ability to consistently complete the handwashing process.
Certified facilities appear inside the Clean Hands Certified app, where guests can:
- Search for certified locations
- View your certification
- Recommend your facility
- Share/rate their experience
Whenever possible, give them a second life. If you’re replacing manual faucets, soap dispensers, or other restroom fixtures that are still in working condition, consider donating them to a local building materials reuse organization, such as a Habitat for Humanity ReStore (https://www.habitat.org/restores), or another nonprofit building supply recycler in your community.
Reusing functional fixtures helps reduce waste, supports affordable building projects, and keeps usable products out of landfills while allowing your facility to upgrade to a better handwashing experience.
For Suppliers
When a facility is recommended but does not yet meet certification standards, Clean Hands Certified connects them with participating suppliers who can help.
This creates qualified opportunities from businesses actively looking to improve.
Companies providing products or services related to:
- Soap dispensing
- Faucets
- Hand drying
- Hands-free exits
- Installation
- Plumbing
- Facility maintenance
- Janitorial services
- Commercial restroom improvements
Pricing is based on geographic coverage and product/service category.
Local (within 50 miles)
$595 per category annually
Regional (multi-state region)
$1,495 per category annually
National (United States)
$4,995 per category annually
Suppliers may participate in one or multiple categories.
Participating suppliers are recommended when facilities are working toward certification.
Facilities can quickly locate qualified providers in their area for the products and services they need.
For Manufacturers
Clean Hands Certified provides something manufacturers rarely receive:
Real-world intelligence from actual public handwashing experiences.
Instead of relying only on sales data or warranty claims, participating manufacturers gain insight into how their products perform in thousands of real public restrooms.
This includes information such as:
- Product availability
- Reliability
- Consistency
- Public satisfaction
- Common installation challenges
- Opportunities for improvement
- Trends across facility types and regions
These insights help manufacturers improve products, better support customers, and understand how their equipment performs in everyday use.
No. Clean Hands Certified is an active participation platform.
Facilities, guests, suppliers, manufacturers, and service providers all contribute to continuously improving public handwashing.
The certification is supported by ongoing public engagement through the Clean Hands Certified app, creating a living system rather than a one-time inspection.
About the App
The app allows you to:
- Find certified facilities
- Recommend locations
- Rate your handwashing experience
- Help businesses improve
- Support facilities providing exceptional handwashing
- Become part of the public’s voice in public handwashing
Whether you’re a traveler, customer, employee, or facility manager, the app gives you a simple way to participate.
Yes. The Clean Hands Certified app is free for the public to download and use.
Still have Questions?
We’d love to hear from you.
Whether you’re:
Download the app or contact us.
