Business traveler Brandon McNeil explains why he is intentional about what he touches in public facilities and why dependable handwashing matters. He believes Clean Hands Certified provides a clear standard for what a quality public handwashing experience should be.

While visiting San Francisco’s Pier 39, Australians Nick, Angelina, and Antoinette share why public handwashing is a global issue and how Clean Hands Certified can help build trust in public facilities. Their interview highlights the universal expectation for clean, reliable handwashing wherever people travel.

After experiencing a perfect 5 out of 5 handwash at Chicago’s Willis Tower, Eric Frank explains why he remembers facilities with outstanding handwashing and seeks them out again. He believes every public facility should be Clean Hands Certified because a great restroom experience creates confidence and makes people feel safe.

Jennifer from San Antonio, Texas shares how the quality of a public restroom influences whether she’ll return to a business. After visiting the Independence Hall Visitor Center in Philadelphia, she explains why touch-free handwashing builds trust and why she believes every public facility should strive to be Clean Hands Certified.

Jenna Carrico from Kentucky shares how being mindful of germs influences the way she uses public restrooms. Interviewed at Louisville Muhammad Ali International Airport, she explains why she prefers touch-free fixtures and how she adapts her behavior when they aren’t available.

Brandon works in a lab, so he says good handwashing is necessary to protect not only himself but others from him.

Waseem Kashif from Chicago explains why clean hands are essential to both his religious practice and managing severe allergies. He shares why touch-free restrooms, especially in airports, help him feel safer and believes they should become the standard in public facilities.

John from Vacaville, California shares why he believes touch-free fixtures should be the standard in public restrooms. He explains that, especially after the pandemic, travelers have come to expect a hygienic, touch-free handwashing experience.

Rylan Smith shares why thoughtful handwashing design matters to customers, explaining that a restroom should allow people to leave with clean hands—not immediately recontaminate them. He believes intentional design demonstrates that a facility truly cares about the people it serves.

Greg Bunten, Director of Terminal Operations at Louisville Muhammad Ali International Airport, explains how thoughtful restroom design, proactive maintenance, and attention to passenger needs create a better travel experience. He shares why investing in handwashing amenities and cleanliness is ultimately an investment in customer trust.

Ben Clark, Co-Founder and VP of Hardware at Throne, explains how his team reimagined the portable restroom with touch-free technology, smart sensors, and a focus on human dignity. He shares why the future of public restrooms should be connected, transparent, and completely touchless.

Architect Carol Vaughan of Carol Vaughan Design & Architecture (CVDA) shares how decades of experience have shaped her perspective on public facility design. She discusses the architect’s role in creating better handwashing environments while emphasizing that the decision to pursue Clean Hands Certified ultimately rests with the facility owner.

Sean Whitehouse, Facility Manager for Flagship Aviation Services at Louisville Muhammad Ali International Airport, explains what it takes to maintain high-performing airport restrooms. He discusses how reliable fixtures, consistent replenishment, and standardized cleaning protocols help deliver the kind of handwashing experience that earned Louisville Airport the world’s first Clean Hands Certified designation.

Environmental microbiologist and public health researcher Dr. Jonathan Sexton shares how germs spread through our everyday environments and why proper handwashing remains one of the most effective ways to prevent disease transmission. Drawing on more than two decades of research, he explains why touch-free technology can reduce recontamination and improve public hand hygiene.